Our client is one of Asia’s leading digital technology company with a strong global presence. They are at the forefront of delivering Digitalization Platform as-a-Service (DPaaS) via innovative digital solutions.
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
• Job Descriptions: • Answer incoming calls from customers to to log a problem ticket, • Answer inquiries and questions from customer, (Phone / Email / Electronic system) • Handle complaints,12 hours shift
Our established client is a MNC FMCG company. This role will act as an interface to the PTP related employee and vendor queries. Responsible for effective and efficient resolution or escalation of their PTP related requests/queries.
Our customers’ system requirements are usually highly complex. Bringing together hardware and software systems design, Systems Development Engineering operates at the very cutting edge of technology to meet them