An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
We are looking for an experienced ‘Server Engineer (Linux) with the following expertise- • Technology : RHEL & Windows • Experience : 9-12 Years • Mode of Hiring : Permanent • Location : KL or Cyber Jaya
Experience level (L1/L2/L3): Minimum requirement skills is to know intermediate level on how to operate/troubleshoot MS Windows PC system and MS Office application. Work location: Lot 2, Persiaran Sultan, Seksyen 15, 40200 Shah Alam, Selangor, Malay
Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable. Provide OS support related activities such as corrective & preventive maintenance patching & configuration.
Must have experience in Linux, Windows, and VMware administration strong verbal and written communication skillsStrong working knowledge of RHEL, VMware and Windows administration must have experience with patching, server deployment
To provide application support, participate in application customization and integration, development, user training, installation, implementation support and maintenance to ensure the system availability as per agreed SLA.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
Carry out project roll-out, installation, setup, configure, and implement/ deploy/ migrate and ensuring successful implementation of projects within schedules on AD/ Exchange/ O365/ SCCM and other Microsoft Enterprise applications at client premises.