* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
Basic knowledge and experience of configuring and managing servers of different operating systems, such as Windows, Linux, including installing, fixing issues, upgrading and good troubleshooting skills.
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
As the Team Leader, you will need to be a manager who is hands-on that can effectively lead, motivate, and develop a team. You will lead by example in understanding the infrastructure, the processes, and the broader environment in which the team oper
This role involves SharePoint Online operations related activities, including end-user support, manage SharePoint Online configuration, support Microsoft 365 configurations, migrate on-premises SharePoint site to SharePoint Online.
Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications At least 1 year hands-on experience with IT desktop / laptop support
Our client is an established IT consulting and software provider, specializing in banking and insurance. Be part of a team responsible for the architecture design, installation, configuration, technical support and maintenance of systems.
An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Job Title: IT Infrastructure Team Leader (Network) Location: Cyberjaya Job type: Permanent • Experience in managing and implementing the following (mandatory): o Basic network routing and switching o Cisco Nexus/Catalyst o Load Balancer (A10, F5)