you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, low-end server at customer
About the job Level 2 /3 Support (O365)
An award - winning Managed IT practice with specialism in outsourced Managed IT services with a global presence. We help Enterprise organisations to realise their business value through tra
Client Background: One of the leading System Integrators in Malaysia
Location: Petaling Jaya
Remuneration: To be discussed
.The Technical Support Engineer will be responsible for
Description and Requirements
This role directly reports to our Technical Support Manager in based in Malaysia.
. Assists customers and field engineers by diagnosing problems remotely through effective troubleshooting and isola
Resident Engineer to provide day-to-day operation service deliveries (i.e. Incident, Problem, Asset & Change Management) then to track, monitor and close the assigned service calls / tickets in meeting customer Service Level Agreement.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support