The Salesforce Developer role will be responsible for development and support of initiatives across multiple Salesforce environments; ensuring that build is maintained in accordance to standards and best practices.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
Voice Call Handling: excellent knowledge of handing voice calls. Email Communication: professional email writing skills. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on function
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications At least 1 year hands-on experience with IT desktop / laptop support
Greetings from AMK Group of Companies!!! Positions : L1 Service Desk Job Type : 03 month extended project Location : Cyberjaya Malaysia Payroll : AMK Technologies , Notice Period : Who can join immediately or Max 4 Weeks
Resident Engineer to provide day-to-day operation service deliveries (i.e. Incident, Problem, Asset & Change Management) then to track, monitor and close the assigned service calls / tickets in meeting customer Service Level Agreement.
Ashtronix’s Visual Designers weave space, typography, color, iconography, and texture together to help people successfully navigate our products. We believe that all of our products should be beautiful and accessible.