Responsibilities * To provide on on-site support for desktop hardware, desktop applications, emails, printer and network related issues * To install, de-install, configure and support MS Windows OS, MS Windows applications and others user's app
This role will be helping customers to integrate systems, automate processes and achieve efficiencies.This typically ranges from providing expert guidance and solution design to hands-on work with product setup,migrations, upgrades and performance.
Job Description :
* Able to provide on-call standby support
* Resolve network/Wintel issues within customer's service level agreement.
* Perform test, network/server analysis and troubleshooting IT infrastructure issue.
* Work with vendor