One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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As an intern, you will gain the experience working as an IT Remote Support person. You will be exposed to Networking, Security, Servers and Desktops Applications.
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Service Desk Analysts are IT professionals who provide technical help for users of an organization. Analysts respond to inquiries, and they evaluate and resolve issues relating to IT equipment and applications.
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At least 3 years of working experience in the related field.
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In this role, you will be joining the firm's growing customer service team in order to develop and manage the ever expanding customer database, ensuring complete, reliable and accurate data.
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Reviewing technologies for enhancements or upgrades to servers, networks, and other IT infrastructure equipment.Gathering data for necessary tech specifications of each department.<br>
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Devising & translating brand strategy into brand plan and go-to-market strategy. Planning and execution of communications and media actions across offline, online and social media.<br>
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They provide technical care for any aspect of the information systems unit, including system hardware, operating systems, applications, and networks. Generally, they should be troubleshooting bent of mind and with proper communication to the stakes
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You will be identifying business development opportunities as well as its impediments and contribute to the continuous improvement in sales achievements and renewals.
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Developing user-centric experiences on the platform by reviewing menu content, layouts and all other elements reflected on the page.
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Introducing products and services to the dealers, communicating with them and visiting inactive panel dealers. Gathering market intelligence through regular feedbacks.
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Analysing finances and providing strategic insights that will drive business towards financial objectives. Preparing reports that will support financial planning.<br>
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Executing all marketing-related activities such as Digital Marketing, Events, Campaigns, Projects etc. Developing and presenting marketing ideas and strategies.<br>
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Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.<br>
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Developing and optimising campaigns across the customer lifecycle, including acquisition, welcome, retention, reactivation etc.<br>
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You will be responsible for seeking new business development opportunities. You will conduct research on potential clients to understand their needs and reach out to them with appropriate solutions.
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At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT) <br>
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Customer Support
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What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
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Perform tasks including providing supports, design, code, develop, testing and enhanced IBM AS/400 CL/RPG systems.
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Final assembly line and sub assembly line planning
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Dear , <br> Greetings from AMK Technology.<br> We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia.<br>
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Senior Product Development Executive is an administrative professional responsible for the strategy, roadmap & feature definition for a certain product or product line.
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Supply chain / Logistic/ Shipping
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Preparing full sets of accounts and preparing documents for bank financing matters (L/C, BA and others). Submission and maintaining EPF and SOCSO. Update key customers accounts and aging report. Prepare online payments to local Suppliers.
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