One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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Reviewing technologies for enhancements or upgrades to servers, networks, and other IT infrastructure equipment.Gathering data for necessary tech specifications of each department.<br>
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We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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Job Openings for Freshers<br> Location:Malaysia<br> Sifts:Rotational<br> Salary:RM 1500 -RM1700<br> <br> Please share your updated resume for more details<br> ..................................................
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Looking for native Vietnamese speakers for Malaysia location.<br> <br> Open for those based in Vietnam.<br> Work location:Malaysia<br> Shifts:24/7<br> Salary:RM 3000 -RM 4000<br> <br> Benefits:<br> One way flight ticket<br> Quarantine cost
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Role:Content Review<br> Shifts:24/7<br> Salary:Negotiable<br> Location:Malaysia<br> <br> One way flight ticket<br> Quarantine cost<br>
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Developing user-centric experiences on the platform by reviewing menu content, layouts and all other elements reflected on the page.
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Developing and optimising campaigns across the customer lifecycle, including acquisition, welcome, retention, reactivation etc.<br>
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Understanding how cargo flows through the Cargo Terminal Operators (CTO) across the various markets identify gaps in current processes & embedding yourself with live customer scenarios to understand how the data gaps lead to customer pain points.<br> <br>
You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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In this role, you will be joining the firm's growing customer service team in order to develop and manage the ever expanding customer database, ensuring complete, reliable and accurate data.
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Devising & translating brand strategy into brand plan and go-to-market strategy. Planning and execution of communications and media actions across offline, online and social media.<br>
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You will be identifying business development opportunities as well as its impediments and contribute to the continuous improvement in sales achievements and renewals.
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You will be responsible for seeking new business development opportunities. You will conduct research on potential clients to understand their needs and reach out to them with appropriate solutions.
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• Possess pharmaceutical license (preferred)<br> • Degree in Pharmacy (preferred)<br> • Background dealing with the ins and outs of NPRA and MDA<br> <br>
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We have an immediate opportunity in the below position.<br> <br> Job Title: Immediate Job Offer - Fresh Graduates <br> <br> Key Responsibilities:<br> We are from Retail Banking and would like to hire 10 staff (fresh grad) for a one off exercise.
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Identifying opportunities for new business development through thorough market research. Following up on leads and building strong relationships with the existing portfolio of clients.<br>
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Executing all marketing-related activities such as Digital Marketing, Events, Campaigns, Projects etc. Developing and presenting marketing ideas and strategies.<br>
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
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Planning and executing users digital marketing campaigns across a range of social media platforms. Participating in product development and supporting new product launches or features.<br>
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In this role, you will be responsible for developing buzz and interest around promotions and convincing consumers to use our products/services
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