An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
We are looking for IT Helpdesk Mandarin Speaking for one of client based in KL sentral, this is Monday to Friday role from 9am to 6pm supporting Taiwan Region, Applicants must have minimum 2 years of experience in tech support
Greetings from AMK Group of Companies!!! Positions : L1 Service Desk Job Type : 03 month extended project Location : Cyberjaya Malaysia Payroll : AMK Technologies , Notice Period : Who can join immediately or Max 4 Weeks
Job Role : Mandarin Chat Support Job Location : KL Sentral, Malaysia (initially work from home) Salary: Upto RM 3200-3500 basic + RM 500 complexity Shift Timings: 24*7 shifts Fresher or Experienced both can apply
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit of content rec
The Head of Corporate Service/Company Secretary Manager will head, manage and supervise the Corporate Secretarial Team and will be fully accountable for client servicing and relationship building with the assigned portfolio of companies.