Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, and back-end systems integration. Define and manage resource plan together with the Project
Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable. Provide OS support related activities such as corrective & preventive maintenance patching & configuration.
Resident Engineer to provide day-to-day operation service deliveries (i.e. Incident, Problem, Asset & Change Management) then to track, monitor and close the assigned service calls / tickets in meeting customer Service Level Agreement.
You will be considered a learned professional that applies your domain expertise in support of operational objectives, and primarily focus demonstrating your experience to craft and implement CRM solutions for your client.
Basic knowledge and experience of configuring and managing servers of different operating systems, such as Windows, Linux, including installing, fixing issues, upgrading and good troubleshooting skills.
You will be leading the team in developing integration solutions, maintaining APIs in a cloud-based/on-premise architecture and platform as well as driving excellence in quality and productivity to ensure team meets established KPIs.
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
This role involves SharePoint Online operations related activities, including end-user support, manage SharePoint Online configuration, support Microsoft 365 configurations, migrate on-premises SharePoint site to SharePoint Online.
Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit of content rec
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
To actively lead, participate and contribute in identification of business use-cases for advanced analytics solution; design, build, test, and execution for Group Retail Banking & Group Business Banking