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Job Description : - Primary customer service such as handing customer enquiries, coordinate request resolution with various service provider.- Participate in the GSD projects/ global intiatives.- Acquire and maintain firm level of knowledge in accor

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Service Desk Manager

Agensi Pekerjaan Pasona Sdn Bhd
Selangor
10-12 years
8000 - 12000 MYR

Job Description : 1.Ensure the service desk is optimally staffed with competent and optimally deployed employees.2.Be responsible for ensuring the required processes and system are optimally utilized to ensure service level are met.3.Act as the firs

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Job Description : - Analytical and detail-oriented, methodical in problem solving under time pressure.- Knowledge of whole support process and services provided by all parties involved in IT support. - Knowledge within 2 and more suppport areas.- Cu

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Job Description : 1. Be responsible for receiving, validating and logging client requests.2. Track requests and determine current activity on it.3. Analyse and interpret the requests to ensure the classification, prioritisation and escalation of the

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Job Description : ・Internal IT help desk work of Japanese companies. *The system user is Japanese people.・IT general inquiries corresponded via telephone and e-mail. Required work experience : ・Speak Japanese fluently is most important, it include

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Job Description : Responsible in providing first line technical support & troubleshooting Report & escalate the content or issue to different department. To provide levels of customer service inline with expectations clients. Creating technical FAQ

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Job Description : Ensures that a continuously high level of customer satisfaction is achieved. Receives calls and undertakes dialogue with the userProvides users with status reports, ensuring reports id updated accordingly Date handling, ensure thin

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IT Support

Agensi Pekerjaan Pasona Sdn Bhd
Selangor
3-6 years
4500 - 5500 MYR

Job Description : Installing and configuring computer hardware operating systems and applications;Monitoring and maintaining computer systems and networks;Talking staff or clients through a series of actions, either face-to- face or over the tele

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Technical Helpdesk Japanese Speaker

Xchanging Malaysia Sdn Bhd
Kuala Lumpur Selangor
2-5 years
Not Specified

Job Description : Job Description: Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and ap

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