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Cognizant hiring a Team Lead who have experience in IT Service Desk/Technical Support and Proficient in Mandarin / Cantonese language

Skills :

At least 3 years of working experience in the IT Service Desk role. Communicate fluently in Thai, Vietnamese or German languages.

Skills :

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Service Desk Manager

Agensi Pekerjaan Pasona Sdn Bhd
Selangor
10-12 years
8000 - 12000 MYR

Job Description : 1.Ensure the service desk is optimally staffed with competent and optimally deployed employees.2.Be responsible for ensuring the required processes and system are optimally utilized to ensure service level are met.3.Act as the firs

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Job Description : Responsible in providing first line technical support & troubleshooting Report & escalate the content or issue to different department. To provide levels of customer service inline with expectations clients. Creating technical FAQ

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Job Description : 1. Be responsible for receiving, validating and logging client requests.2. Track requests and determine current activity on it.3. Analyse and interpret the requests to ensure the classification, prioritisation and escalation of the

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Job Description : - Primary customer service such as handing customer enquiries, coordinate request resolution with various service provider.- Participate in the GSD projects/ global intiatives.- Acquire and maintain firm level of knowledge in accor

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Job Description : - Analytical and detail-oriented, methodical in problem solving under time pressure.- Knowledge of whole support process and services provided by all parties involved in IT support. - Knowledge within 2 and more suppport areas.- Cu

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Job Description : * Supporting the tasks of IT manager. * Manage the installation, operation, and maintenance of computer systems and other technologies.* Configuring hardware and software, setting up, repairing equipment, and providing daily suppor

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IT Support

Agensi Pekerjaan Pasona Sdn Bhd
Selangor
3-6 years
4500 - 5500 MYR

Job Description : Installing and configuring computer hardware operating systems and applications;Monitoring and maintaining computer systems and networks;Talking staff or clients through a series of actions, either face-to- face or over the tele

Skills :

Job Description : 1. Be responsible for receiving, validating and logging client requests.2. Track requests and determine current activity on it.3. Analyse and interpret the requests to ensure the classification, prioritisation and escalation of the

Skills :