The Salesforce Developer role will be responsible for development and support of initiatives across multiple Salesforce environments; ensuring that build is maintained in accordance to standards and best practices.
We are looking for IT Helpdesk Mandarin Speaking for one of client based in KL sentral, this is Monday to Friday role from 9am to 6pm supporting Taiwan Region, Applicants must have minimum 2 years of experience in tech support
An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
- Able to understand the requirements and able to buil end-to-end life cycle for the production of applications on AWS Cloud. - Extensive working experience in UNIX/Linux Scripting and Java - Experience in Incidents and Problem Management.
Voice Call Handling: excellent knowledge of handing voice calls. Email Communication: professional email writing skills. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on function
Skills Required: • 1 - 2 years of hands-on relevant experience preferably in web development e.g. Gatsby, Web flow, jQuery • 1 years of experience using NodeJS a • Knowledge of Databases (SQL and NoSQL) • Experience with version control systems (Git