2nd Level Support Services
• On-site Technical Support (Level 2) to be stationed at Client HQ.
• Resident Engineer expert level 2 support in Linux to assist on daily operational support.
Skills :
Build and integrate the monitoring platform based on Splunk and ELK, ensuring the solution matches security and operational best practices, and that the delegation model is enterprise-ready.
Skills :
Network Engineers are responsible for designing, implementing, monitoring, and managing the local and wide area networks of an organisation to ensure maximum up time for users.
Skills :
• To administrate and maintain AS400 system in good order.
• Carry out day to day system administration tasks in compliance with standards and policies.
Skills :
System Engineers are responsible for designing, planning, implementing, monitoring, and managing the server system of an organization to ensure maximum up time for users.
Skills :
Network Engineers are responsible for designing, implementing, monitoring, and managing the local and wide area networks of an organisation to ensure maximum up time for users.
Skills :
Create & maintain technology at the front end & back end of the web / mobile application to create a comprehensive digital solution that meets the customer’s business needs.
Skills :
Server Engineer/Wintel Engineer focus on the system hardening and security initiatives. Able to work independently.
Liaise with stake owner to develop agreed change plan.
Assess the dependency, impact, mitigation plan as well as fallback plan
Skills :