' greeting for the day ' urgent requirements for Quality analyst supporting ( korean / thai ) languages Nationality - local malaysian Work Location - work from home till further notice, actual location NU sentral
Analysing business needs as well as performing technical feasibility study and system impact analysis. Liaising with internal and external stakeholders to establish project plans, budgets and time-frames.
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
As a Software Design Manager, you will lead a team in designing and delivering the software systems in conjunction with SoC product development. You will be a hands-on technical manager to lead the design and architecture discussion.
Work closely with Team Lead and Level 2 Unix/Linux Support Team to assist on server operation support to handle technical escalation and follow up with Team Lead and Level 2 Unix/Linux Support Team on the support issue.