• Resolve all incidents, service requests, and work orders within Service Level Agreements targets. • Ensure proper handoff of issues. • Timely and accurately document resolution activities
Assists in collecting test requirements and creating basic test plans and test cases Follows risk management plans and executes test automation scripts Works assigned test engineering tasks according to project plans.
This position will be responsible for addressing day to day operational issues including: raising purchase orders, sending purchase order to suppliers, checking requisitions and purchase order status in the Enterprise Resource Planning (ERP) system