Understanding how cargo flows through the Cargo Terminal Operators (CTO) across the various markets identify gaps in current processes & embedding yourself with live customer scenarios to understand how the data gaps lead to customer pain points.<br> <br>
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Assists customers by diagnosing problems and providing resolutions for technical issues <br> Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. <br>
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Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support YES, then click APPLY and we will connect with you.
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IT Technical Support
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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The IT Application Management Specialist will provide first line of technical support to designated customers.<br> The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution<br>
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Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT) <br>
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Provide 1st level support and troubleshooting, assist the client in IT matters through phone, emails or web chats in Japanese language
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What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
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Looking for a network engineer who has minimum 5 years’ experience deploying and managing infrastructure.
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2-5 or equivalent combination of education and experience, or 5+ years of equivalent work experience<br>
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2-5 or equivalent combination of education and experience, or 5+ years of equivalent work experience<br>
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Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications<br> At least 1 year hands-on experience with IT desktop / laptop support<br>
L1 Technical Support Service Desk in all PC related tasks in troubleshooting and configuration
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IT Helpdesk
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Looking for a Systems Engineer from SI background with good knowledge of UNIX/LINUX platform
L1 ServiceDesk Agent
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a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
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Looking for talented Application Support Engineer who has strong passion in providing continuous application/software support to be part of a software house which specializing in Banking and Financial Solution.
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Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues. <br>
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Bachelor's degree required with 2-5 or equivalent combination of education and experience, or 5+ years of equivalent work experience
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1-3 years demonstrated working experience required
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Minimum of 1 year of experience administrating and troubleshooting Unix/Linux servers and systems.Computer Science or IT related Degree or Electronic Engineering Degree.Experience in and Linux /Redhat / Centos / Ubuntu will be an added advantage
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End-to-end implementation of SAP (FICO/MM/SD/PM/PP) modules
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