- Provide Level 1 support helpdesk
- Dealing with customer over the phone and via email
- Remotely troubleshoot
- Ticketing system
Skills :
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Focal point as sales support to key accounts sales team members for RFP, ITQ, RFIs (for PC Products)
Skills :
Diagnosing technical error and troubleshoot POS, PC/NB, Printer and other related issues.
Skills :
System Engineer with at least 2 years of experience.
Skills :