Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
You will be promoting the company’s products to customers in a professional manner. You will address any complaints, provide appropriate solutions and alternatives in a timely manner and follow up to ensure resolution.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
In pursuit of continuously expanding our global presence and market share within the Industrial gas industry, Cryoquip is looking for talented Chemical Engineers who are willing to learn and work together optimising packaged solutions for our valued
Posted: a month ago
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