online customer support Jobs

Being the first point of contact for customer
Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately
Respond to customers requests efficiently and escalate to higher level teams as required
Provide support

Skills : Desktop Support Engineer , technical support , it support

Customer Support

Skills : Customer Support

Experience : 0-2 years
Available positions:
1. Marketing Exec., Ipoh.
2. Jun Account Exec., PJ.
3. Branch Admin Ass., Kuching, old klang road, Ipoh, Johor, Ara Damansara, Kota Kinabalu.
4. Project Admin, PJ, Penang.
5. Customer Support Specialist, PJ

Skills : Customer Support , Admin Executive , Accounts Executive , Marketing Executive

We are looking for an E-Commerce executive to join us!

Skills : Ecommerce , Online , Digital Marketing , Online Marketing , ecom

Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

Skills : Sales Operations , B2b Sales , Account Management , Customer Service , Sales Support Administrator , Sales , Written And Verbal Communication Skills

Hiring for Technical Customer Support -II for our client in Malaysia.
Only local Malaysians

SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM

Skills : Support Engineer , Technical Support , IT Support , Technical Support Engineer , Customer Support Engineer

Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.

Skills : Ecommerce

Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel

Skills : Customer Support , CSR , Customer Service Executive , Customer associate agent , CSE , Customer Service Associate , chat support , Customer Agent , Customer service , Client care associate

Attending to enquiries across various channels or escalated issues from team members

Skills : Customer Services , Customer Support , Customer Service Manager

* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues
- Basic hardware examples: desktop, laptop, printers.
- Intermediate hardware examples: POS, Server and Network first level support

Skills : Field Service Engineer , Hardware Engineer , Desktop Support Engineer , Desktop Engineer , Customer Support Engineer

You will be promoting the company’s products to customers in a professional manner. You will address any complaints, provide appropriate solutions and alternatives in a timely manner and follow up to ensure resolution.

Skills : Sales Support , Customer Service , Counter Sales , Customer Satisfaction , Team Management , Sales Coordinator

Providing technical support & solution to customer on the machine / equipment sold

Skills : Customer Support , Service Engineer , Sales Engineer , Technical Support , Printer Troubleshooting

The Application Support is responsible for IT application support activities including maintenance and administration. They will work closely with the user to provide application operational support and to ensure timely and efficient resolution of IT

Skills : Java , Bash , Oracle

Preferably someone that are able to speak and write fluently in Bahasa Indonesia

Skills : Customer Service

Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.

Skills : Customer Success Manager , Sales , Social Media , Innovation , Client Satisfaction , Relationship Management

You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.

Skills : Customer Success Manager

An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.

Skills : Remote Desktop Support Engineer , It Helpdesk , Technical Helpdesk , Technical Support Analyst , Windows Administration , Active Directory Management , O365 , O365 , Ms Exchange Server , Windows 10

Being the first point of contact for customer
Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately
Respond to customers requests efficiently and escalate to higher level teams as required
Provide suppo

Skills : Technical Support , IT Support , Tech Support

We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.

Skills : Mandarin , Spanish , Japanese Bilingual , German

One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.

Skills : Customer Support , Customer Service , Customer Support Executive , Customer Care Executive , Customer Care

You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.

Skills : Powerpoint , Word , Microsoft Office , Excel , Research Analyst

Identifying and resolving users operation and functional issues. Highlighting business processes related to system functionalities

Skills : Accounting , Business Studies , Mandarin , English , bahasa malaysia , Technical Support Engineer

Gateway Search is working with a client who is a global video-sharing social networking app leader with their BIG expansion plans for content moderation in Kuala Lumpur.

Skills : content moderation , Customer Support , Contact Center , Call Center , Customer Service Executive , Customer Support Executive , Customer service associateCSE

Minimum 5 years of experience in production support (preferably Banking / Finance systems)

Skills : SQL and PL/SQL , ASP.Net or Java , SQL server

Good comm skills & Fluent in English and Mandarin

Preferably with CS experience servicing SG/ ANZ/ EMEA market

SCB’s office in Wisma LYL, Petaling Jaya ( nearby to LRT ASIA JAYA )

Can commit to 24 * 7 rotational shifts

Skills : Mandarin , Customer Service , Bpo , csr , Customer Support , Cso , Customercare , CSE , Csa , TSR , Voice Process , Call