* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications At least 1 year hands-on experience with IT desktop / laptop support
Greetings from AMK Group of Companies!!! Position : Web Developer for Web Application (PayNet - E-Mandate & online payment gateway ) Job Type : 03 month extended project Location : KL Malaysia Payroll : AMK Technologies ,
Greetings from AMK Group of Companies!!! Positions : L1 Service Desk Job Type : 03 month extended project Location : Cyberjaya Malaysia Payroll : AMK Technologies , Notice Period : Who can join immediately or Max 4 Weeks