Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. Advises/educates customers
• A recognized degree in Computer Science / Information Systems, Engineering or its equivalent •Certification on DevOPS & Agile is added advantage •8-10 Years of experience in Software build and deployment and with 5- 6 years in Technical project ma
We are in search for an experienced System Analyst to work on developing software requirement, assisting with system and application support as well as providing expert advice to ensure that system proposals are fully analysed.
- Min 5 years experience on Session Border Controller (SBC) product - Min 3 years working experience on Sonus / Ribbon SBC product - Has working experience on telco-grade Sonus / Ribbon SBC would be an advantage