Job Description :
IT Systems Analysis work focuses on designing information systems that are appropriate for users needs and consistent with the overall design of the organization's information systems architecture including:
Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices.
. Define Lifecycle upgrade requirements and other IT project support needs involving IT Technicians/Te
Bring your career aspirations to life with AIA!An application packager helps design these standard software installation packages for institutional clients. To ensure all the software and application have group standard of packaging build and have ap
In a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service reques
. Answer the Service Desk phone calls.
. Process and resolve Incidents & Service Requests:
o Track all relevant Incident and Service Request details, categorize, prioritize and close tickets.
o Provides first-line investigation
Posted: a month ago
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