We are looking for an experienced Marketing Executive to support the work of our marketing dream team on projects and activities aimed at developing marketing strategies and campaigns with overall goal of maximizing company profit.
Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability Liaise with merchants for merchants funded promo program, merchant commission scheme, new products Identify bottlenecks and potential issues related to merchant operations and the content management process Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses Analyzing data and develop initiatives to increase profitability for your portfolio Drive growth of key accounts, measured by deliveries and GMV Work across functions to tailor merchant specific needs Deliver business improvement projects to create value for both merchants and Stakeholders
Reliable and detail-oriented as Lead-SD Management. Create, facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge. Conduct BQ / Remedial training for the folks in nesting also interventions for BQ teams.
Excellent verbal and written English Experience in Recruitment/headhunting Tech-savvy intermediate to advanced skills in MS Office, email clients(Outlook) and job portals. Ability to work under pressure. Attention to details
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
You are the ambassador to tell the story of Grab Haulier. As part of the accounts recruitment team, you will help us show people how Grab Haulier use technology to improve company efficiency by streamlining the existing operational processes.
Voice Call Handling: excellent knowledge of handing voice calls. Email Communication: professional email writing skills. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on function