This role assists General Manager and is fully accountable for the revenue growth, profitability and TCS capability of a cluster of customer accounts. This is a customer-facing role with a full Profit & Loss responsibility.
Leads a team of operations/technical services professionals accountable for all aspects of customer service for end-user computing equipment’s, multi-software package, technical support & patching, problem identification, and resolutions at customers
You are responsible for oversee the whole HR department in day to day operation. Your knowledge in recruitment, compensation and benefits, payroll, administrative and others HR related skills will be and added advantage to this position.
A trusted advisor to local leadership, business unit representatives and the global HR team,Compliant ER/IR policies and procedures, successfully represent the company at mediation/external meetings regarding employee relations matters if required
'• Possess Project Management Institute (PMI) certification in Program Management or Project Management. • Possess broad knowledge of best practices process framework (CMMI, ITIL, DevOps). • Possess in-depth Oil & Gas and ICT business domain knowled