Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
Description
Primary Objective:
1. Ensure all covenants in the Trust Deed (including any changes improved from time to time) are complied
2. Ensure that the build-up in designated Accounts are complied.
3. Monitoring and following up on any
Client Background: US based MNC communication company
Location: Kuala Lumpur
Headcount: 1
Tenure: Permanent
Remuneration: Basic Salary, Annual Leave, EPF, SOCSO
Responsibilities:
· Directly Participates on Remote deployment of company system on a V
Description
Primary Objective:
1. Ensure all covenants in the Trust Deed (including any changes improved from time to time) are complied
2. Ensure that the build-up in designated Accounts are complied.
3. Monitoring and following up on any
Client Background:Aleading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. With their data centre coverage and innovative Infinitum solutions suite, including
The role of the Level 2 Support is responsible to receive and assess incident escalated from L1 support. He/she is also responsible to ensure quality assurance and closure of incident ticket. L2 support is also responsible to ensure that all support
The role of the Level 2 Support is responsible to receive and assess incident escalated from L1 support. He/she is also responsible to ensure quality assurance and closure of incident ticket. L2 support is also responsible to ensure that all support
Client Background: A leading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. With their data center coverage and innovative Infinitum solutions suite, includi