Creating user manuals and guides that explain to end-users how to use our software and hardware systems. Top engineering teams around the globe use our systems to develop next-generation communication, consumer electronics, and computer products.
Carry out project roll-out, installation, setup, configure, and implement/ deploy/ migrate and ensuring successful implementation of projects within schedules on AD/ Exchange/ O365/ SCCM and other Microsoft Enterprise applications at client premises.
- Oversee full-cycle technical recruiting - Effectively adopt ATS to streamline the hiring process - Source, engage, and nurture relationships with top talent - Drive decisions within hiring committee and offer valuable insights
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
You will be leading the team in developing integration solutions, maintaining APIs in a cloud-based/on-premise architecture and platform as well as driving excellence in quality and productivity to ensure team meets established KPIs.
You will build a network of strong clientele in Commodities (Printing, Writing, Packaging), Specialities Paper, Digital, Sign and Display segments. You will drive sales, service existing customers and ensure a high-level of customer satisfaction.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
You will build a network of strong clientele in Commodities, Specialities Paper, Digital, Sign and Display segments. You will drive sales, engage customers and ensure a high level of customer satisfaction.
Posted: a day ago
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