service desk analyst Jobs in Kuala lumpur

We at Abhidi are seeking to hire Service Desk Analyst candidates who have 3 years of experience in the field of technical support. The candidate having work experience in handling customers verbally & technically.

Skills : Service Desk , Helpdesk , Call Coordinator , It Helpdesk , It Service Desk , Service desk analyst , Technical Helpdesk , IT support , Technical Support

L1 Technical Support Service Desk in all PC related tasks in troubleshooting and configuration

Skills : Service Desk Analyst , Technical Support

This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)

Skills : Service Desk , Quality Coach , Service Desk , Call Coordinator , Helpdesk , Quality Analyst , Qa , Quality Executive , IT support , Technical Helpdesk

a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.

Skills : Helpdesk , It Helpdesk Support , Service Desk Analyst , Service Desk Support

a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.

Skills : Helpdesk , It Helpdesk Support , Service Desk Analyst , Service Desk Support

Greetings from AMK Group of Companies!!!
Positions : L1 Service Desk
Job Type : 03 month extended project
Location : Cyberjaya Malaysia
Payroll : AMK Technologies ,
Notice Period : Who can join immediately or Max 4 Weeks

Skills : Service Desk

We are looking for a Business Analyst to join our team

We are looking for someone who is highly trainable, has strong problem-solving skills, creative, analytical, detail-oriented and has the ability to manipulate small pieces of data with accuracy.

Skills : Business Analyst , Business Consultant , Business Analysis , BA , FunctionalConsultant , Business System Analyst , Consultant , System Consultant , System Analysis , System Analyst , Research Analyst , Application Development , Application Consultant

Service desk shift leader/team leader, English speaker, local resident, having at least 2 years management experience for SD team

Skills : Service Desk , Team Lead , Shift Leader , It Helpdesk , Technical Support

Preferably someone that are able to speak and write fluently in Bahasa Indonesia

Skills : Customer Service

A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.

Skills : SD Manager , Mandarin , 24 *7 Services , Service Desk ,

Greetings from AMK Group of Companies!!!
Positions : Tester Analyst
Job Type : 06 Months extended project
Location : KL Malaysia
Payroll : AMK Technologies ,
Notice Period : Who can join immediately or Max 4 Weeks

Skills : Tester

Analysing business needs as well as performing technical feasibility study and system impact analysis. Liaising with internal and external stakeholders to establish project plans, budgets and time-frames.

Skills : Project Management , Financial Services , Analytical Ability , Business Analyst , Agile Methodology , Project Manager

Able to provide recommendations for database improvements, DB service restorations and mitigating operational risks

Skills : Oracle , Sql

Greetings from AMK.
We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia.
AMK Technology is a management and technology services firm, Established in 2002, specializing in SAP/I

Skills : Service Desk , Technical Helpdesk

Greetings from AMK.
We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia

Skills : Customer Service , Customer Support

Emerging professional who is developing a thorough knowledge/application of knowledge of the work area. Recognizes and acts on non-standard situations, and adapts work to business goals.

Skills : Service Delivery Associate , service delivery support , Client Account Management , Service Delivery , Change Management , Incident Management

As a Content Review Associate and being part of our Partner Program working on the words most loved video-sharing website

Skills : Content review , Content Reviewing

Strong SQL, Analytical skills , Hands on experience on Data Warehouse/ Data Mart , Gather requirements, analyse data, perform data mapping, perform SIT and support UAT

Skills : Analytical , Analysis Services , Sql

We are looking for a Salesforce Consultant/Business Analyst with 3-6 Yrs of work experience.

Skills : Business Analyst , RFI/RFP , Salesforces solutions , Community Cloud , Salesforce Consultant , Sales Cloud , Service Cloud , cloud platform , Sdlc

You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.

Skills : Customer Service

Required Skills:-
• Banking or Insurance Industry experience
• Background in one or more of the following areas (Capital Markets, Retail/Commercial Banking, eBanking/Electronic Payments, Risk, Compliance or Capital Markets)

Skills : Business Analyst , Business Analyst Banking , Business Analysis , Business Analyst/ Consultant , Banking , Bfsi , Financial , Insurance , Financial Services , Senior business analyst

We are urgently looking for Automation Test Analyst, Senior Test Analyst
Work Location: Kuala Lumpur, Malaysia
Salary: As per industry norm

Skills : Automation Test Engineer , Automation Testing , QA Testing , Automation Tester

• Experience in Devops / Agile Methodologies
• Internet Banking Domain experience (desirable)

Skills : Test Analyst , QA Analyst , internet banking domain , Devops , Agile Methodology

Good comm skills & Fluent in English and Mandarin

Preferably with CS experience servicing SG/ ANZ/ EMEA market

SCB’s office in Wisma LYL, Petaling Jaya ( nearby to LRT ASIA JAYA )

Can commit to 24 * 7 rotational shifts

Skills : Mandarin , Customer Service , Bpo , csr , Customer Support , Cso , Customercare , CSE , Csa , TSR , Voice Process , Call

Business Analyst

Skills : Business Analyst , BA , BusinessConsultant , Financial Analyst , System Analyst , Senior business analyst