An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
Required Skills:- • Banking or Insurance Industry experience • Background in one or more of the following areas (Capital Markets, Retail/Commercial Banking, eBanking/Electronic Payments, Risk, Compliance or Capital Markets)
Our established client is a MNC FMCG company. This role will act as an interface to the PTP related employee and vendor queries. Responsible for effective and efficient resolution or escalation of their PTP related requests/queries.
Posted: 19 days ago
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