service desk Jobs in Kuala lumpur

Proven experience in commercial call logging tools such as ServiceNow, CA Service Desk or Remedy etc

§ Proven experience in commercial in bound telephony systems typically used in Call Centres, Help/Service Desks such as CISCO or Avaya.

Skills : service now , Hp , Network , Service Desk Analyst

Service Desk
JAPANESE Language proficiency (Read/Write/Speak)
Shared services background is must ; Exposure to CITIRX

Skills : Service Desk , Helpdesk

IT Support/Deskside Service Engineer with Japanese proficiency

Skills : Service desk , Japanese Language Specialist , IT Support

Job Title : IT Helpdesk/Service Desk Analyst (English Speaker)

Location : Cyberjaya

12 Months Extendable Contract

Salary upto RM 3400 Per month

24*7 Rotational Shifts

Degree/Diploma in IT or Computer Science can apply.

Experience in IT is must

Skills : ServiCe Desk , Help Desk , Helpdesk Coordinator , Helpdesk Executive , Call Coordinator , It Helpdesk , Technical Helpdesk , It Coordinator

Greetings from AMK Group of Companies!!!
Positions : L1 Service Desk
Job Type : 03 month extended project
Location : Cyberjaya Malaysia
Payroll : AMK Technologies ,
Notice Period : Who can join immediately or Max 4 Weeks

Skills : Service Desk

We are looking for IT Helpdesk Mandarin Speaking for one of client based in KL sentral, this is Monday to Friday role from 9am to 6pm supporting Taiwan Region, Applicants must have minimum 2 years of experience in tech support

Skills : ServiCe Desk , It Helpdesk , Technical Helpdesk , IT support

Job Location: KL, Malaysia/ Cyberjaya
Job type: Permanent/ Contractual Both
Salary- Upto 4500 RM
Need Immediate Joiners only
Notice Period- max 15days
Experience: Min 1year

Skills : Customer Support , TSR , Helpdesk , Tsa , TSE , ServiCe Desk , Help Desk , Helpdesk Executive , IT , Technical Support , Tech Support , Technical Support Executive , Technical Support Engineer , Desktop Support , It Helpdesk , It Helpdesk , It Coordinator , Itil , Linux Server , Centos

L1 Technical Support Service Desk in all PC related tasks in troubleshooting and configuration

Skills : Service Desk Analyst , Technical Support

This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)

Skills : Service Desk , Quality Coach , Service Desk , Call Coordinator , Helpdesk , Quality Analyst , Qa , Quality Executive , IT support , Technical Helpdesk

Greetings from AMK.
We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia.
AMK Technology is a management and technology services firm, Established in 2002, specializing in SAP/I

Skills : Service Desk , Technical Helpdesk

A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.

Skills : SD Manager , Mandarin , 24 *7 Services , Service Desk ,

Service desk shift leader/team leader, English speaker, local resident, having at least 2 years management experience for SD team

Skills : Service Desk , Team Lead , Shift Leader , It Helpdesk , Technical Support

a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.

Skills : Helpdesk , It Helpdesk Support , Service Desk Analyst , Service Desk Support

At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT)

Skills : MandarinHelpdesk Executive , ServiCe Desk , Help Desk , Helpdesk Coordinator , Call Coordinator , It Helpdesk , Technical Helpdesk , It Coordinator

Greetings from AMK.
We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia

Skills : Customer Service , Customer Support

✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers.
✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner.
✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor.
✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc.
✔ Support other department campaigns when the need arises.

Skills : Able to communicate in English and Malay , willing to work on 24-hour-rotation shift

工作责

需通过网络天工具与客户进行沟通
会中文打字天沟通，打字速度快
负责客户的订跟进和处
时对客户咨询的回，处好售工作
整与客户日常沟通到的问题进行分类统计
沟通表达调能力强，能完临时安排工作

Skills : office software Excel , Microsoft Office Suite and Google Docs

The Head of Corporate Service/Company Secretary Manager will head, manage and supervise the Corporate Secretarial Team and will be fully accountable for client servicing and relationship building with the assigned portfolio of companies.

Skills : Company Secretary

Trainees, Junior, Senior Technicians are welcome to apply.
Added advantage for applicants with knowledge & experience in assembling & dissembling home appliance.

Skills : Technician , Home Appliances , Mechanic , Air Conditioning Technicians , Washing Machine , Carpets , Electrician

To help and to ensure that our global community is safe and empowered to create and enjoy content across all of our apps, while protecting our brand.

Skills : Trainee/Management Trainee , Customer Service Executive (Voice) , AR Caller/AR Analyst , Quality Coach , Team Leader , Technical Trainer , Quality Assurance , Quality Analyst , Quality Executive , Qa

Our client is one of the leading Internet Service Provider (ISP) and they are seeking for a Product Manager with experience in fixed telco products and exposure to enterprise product segment.

Skills : Isp , IT , Network Manager , Network Planning

Emerging professional who is developing a thorough knowledge/application of knowledge of the work area. Recognizes and acts on non-standard situations, and adapts work to business goals.

Skills : Service Delivery Associate , service delivery support , Client Account Management , Service Delivery , Change Management , Incident Management

Preferably someone that are able to speak and write fluently in Bahasa Indonesia

Skills : Customer Service

Job Role: Customer Representative(Korean Speaker)
Job Location: KL, Malaysia
Job Type: Permanent

Skills : "Fresh Graduate" , "graduate" , "Customer Support " , "Customer Service " , "Customer Care " , "Customer Support Executive" , "Customer Care Officer" , "Customer Care Executive" , " Customer Service Executive" , "customer service representative" , " kOREAN SPEAKER"

Good comm skills & Fluent in English and Mandarin

Preferably with CS experience servicing SG/ ANZ/ EMEA market

SCB’s office in Wisma LYL, Petaling Jaya ( nearby to LRT ASIA JAYA )

Can commit to 24 * 7 rotational shifts

Skills : Mandarin , Customer Service , Bpo , csr , Customer Support , Cso , Customercare , CSE , Csa , TSR , Voice Process , Call