Greetings from AMK Group of Companies!!! Positions : L1 Service Desk Job Type : 03 month extended project Location : Cyberjaya Malaysia Payroll : AMK Technologies , Notice Period : Who can join immediately or Max 4 Weeks
We are looking for IT Helpdesk Mandarin Speaking for one of client based in KL sentral, this is Monday to Friday role from 9am to 6pm supporting Taiwan Region, Applicants must have minimum 2 years of experience in tech support
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
Greetings from AMK. We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia. AMK Technology is a management and technology services firm, Established in 2002, specializing in SAP/I
A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
The Head of Corporate Service/Company Secretary Manager will head, manage and supervise the Corporate Secretarial Team and will be fully accountable for client servicing and relationship building with the assigned portfolio of companies.