The Head of Corporate Service/Company Secretary Manager will head, manage and supervise the Corporate Secretarial Team and will be fully accountable for client servicing and relationship building with the assigned portfolio of companies.
Duties: Coordinate, including being able to perform, activities across the various accounting functions: accounts payable, accounts receivable, payroll, cash and treasury management and general accounting
' greeting for the day ' urgent requirements for Quality analyst supporting ( korean / thai ) languages Nationality - local malaysian Work Location - work from home till further notice, actual location NU sentral
A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
Leads a team of operations/technical services professionals accountable for all aspects of customer service for end-user computing equipment’s, multi-software package, technical support & patching, problem identification, and resolutions at customers
Responsible for the end-to-end design and execution of strategic campaigns including concept ideation, creative brief writing, media and demand planning, go-to-market strategy and budget planning. React fast to mid-campaign performance and optimize in between campaign activities. Work closely with key stakeholders and support functions to develop merchant engagement marketing narratives that will enhance and demonstrate the role as a thought leader and force for good. You will need to analyze the results of all marketing activities and present findings and recommendations to the marketing and cross functional team, identify opportunities, design and implement the end-to-end execution of multi-channel campaigns, targeting merchants, to grow our business.