Duties: Coordinate, including being able to perform, activities across the various accounting functions: accounts payable, accounts receivable, payroll, cash and treasury management and general accounting
' greeting for the day ' urgent requirements for Quality analyst supporting ( korean / thai ) languages Nationality - local malaysian Work Location - work from home till further notice, actual location NU sentral
A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support