You will be promoting the company’s products to customers in a professional manner. You will address any complaints, provide appropriate solutions and alternatives in a timely manner and follow up to ensure resolution.
You will be developing SaaS application for financial, payment or related industries, building Standard Application, Single Page Applications and Progressive Web Application, as well as delivering technical solutions that meet business requirements
You will be leading the team in developing integration solutions, maintaining APIs in a cloud-based/on-premise architecture and platform as well as driving excellence in quality and productivity to ensure team meets established KPIs.
Assisting in the definition of project scope and objectives and ensuring technical feasibility, resource availability and allocation. Managing the data related project in Agile mode and prioritising project based on business impact
You will expand your network in Commodities, Specialities Paper, Digital, Sign and Display segments. You will be driving sales, servicing existing customers and ensuring a high level of customer satisfaction.
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.