Minimum 10 years of experience in Marketing, IT or equivalent experience
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Minimum 10 years of experience in Marketing, IT or equivalent experience
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Understanding how cargo flows through the Cargo Terminal Operators (CTO) across the various markets identify gaps in current processes & embedding yourself with live customer scenarios to understand how the data gaps lead to customer pain points.<br> <br>
Assists customers by diagnosing problems and providing resolutions for technical issues <br> Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. <br>
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Customer Support
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Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support YES, then click APPLY and we will connect with you.
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What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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Responsible for gathering system requirements, developing accurate and efficient computer programs, designing and testing program logic, coding programs, and preparing them for computer operation.
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IT Technical Support
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The IT Application Management Specialist will provide first line of technical support to designated customers.<br> The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution<br>
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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Perform tasks including providing supports, design, code, develop, testing and enhanced IBM AS/400 CL/RPG systems.
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Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications<br> At least 1 year hands-on experience with IT desktop / laptop support<br>
We are looking for creative and results driven CRM Support Engineer to take part in our customer support department to support our clients globally.
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Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues. <br>
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Greetings from AMK Group of Companies!!!<br> Positions :Senior Application Support Engineer<br> Job Type : 12 month extended project <br> Location : KL Malaysia<br> Payroll : AMK Technologies , <br> Notice Period : Who can join immediately or Max 4 Weeks
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We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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- Career Enhancement<br> - Yearly performance bonus<br> - Medical, Miscellaneous allowance <br> - Working day: Monday - Friday<br> - Able to start work immediately
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Greetings from AMK Group of Companies!!!<br> Positions :Senior System Admin - Level 2 Support<br> Job Type : 03 Month extended project <br> Location : Cyberjaya Malaysia <br> Payroll : AMK Technologies ,<br> Notice Period : Who can join immediately or Max 2 Weeks <br>
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We are looking for creative and results driven CRM Support Engineer to take part in our customer support department to support our clients globally.
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At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT) <br>
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End-to-end implementation of SAP (FICO/MM/SD/PM/PP) modules
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