An IT Service Desk Analyst handling service request and provide remote technical troubleshooting (desktop compute, applications, network and server) for our clients until resolution, permanently at night.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. Advises/educates customers
Working hours: 8 am to 5 pm (might need OT or working on Public Holiday/Weekend if need arises) The candidate will be supporting Japan, thus will observe Japan holiday instead of Malaysia. In the event of a Malaysia holiday, but working day for
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
Greetings from AMK Group of Companies!!! Position's : Unix System Engineer Job Type : 01 - Year Location : KL Malaysia Notice Period : Who can join immediately or Max 4 Weeks .........................................................................
We are seeking a dynamic individual to apply professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations for both physical and virtualized environments.
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
Basic knowledge and experience of configuring and managing servers of different operating systems, such as Windows, Linux, including installing, fixing issues, upgrading and good troubleshooting skills.
Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable. Provide OS support related activities such as corrective & preventive maintenance patching & configuration.
Resident Engineer to provide day-to-day operation service deliveries (i.e. Incident, Problem, Asset & Change Management) then to track, monitor and close the assigned service calls / tickets in meeting customer Service Level Agreement.
To manage and maximise potential recovery from Danaharta’s residual Non-Performing Loan ( NPL) portfolio currently housed under PDNB and/or PAMSB, as well as any other NPLs which may be acquired in the future and to facilitate closure of old NPL ac
Experience level (L1/L2/L3): Minimum requirement skills is to know intermediate level on how to operate/troubleshoot MS Windows PC system and MS Office application. Work location: Lot 2, Persiaran Sultan, Seksyen 15, 40200 Shah Alam, Selangor, Malay
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Posted: 2 months ago
Get noticed by recruiters
Give your career a boost with Monster's resume services.