teleperformance malaysia sdn bhd Jobs & Career

Handles Inbound/Outbound calls, emails, and chat. Responds to customer call regarding inquiries and questions. Resolves customer issues and works to build customer confidence in the brand. As applicable, promotes opportunities for additional products

Skills : Customer Service , Customer Support , Call Center

Team Management, Establish Team Goals, Achieved Teams KPI

Skills : Team Lead , Group Leader , TL , TeamCoach , Team Handling , Team Management , Handling Team

The CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her program's and site's, ensuring that financial and quality targets are achieved according to budget, using Teleperformance

Skills : Call Center , BPO Call Centre , Rpo , Contact Center Management

• An online payment gateway project from American Company and one of the largest online payment in the world • Response to customers inquiries and questions based on knowledge acquired using voice and non-voice channels

Skills : Customer Service , Bpo , Call Center , Finance , Accounting