Understanding how cargo flows through the Cargo Terminal Operators (CTO) across the various markets identify gaps in current processes & embedding yourself with live customer scenarios to understand how the data gaps lead to customer pain points.<br> <br>
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Assists customers by diagnosing problems and providing resolutions for technical issues <br> Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. <br>
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Customer Support
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Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support YES, then click APPLY and we will connect with you.
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
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• The position should be capable of managing on-going security operation support based on defined Operational, Technical and Business metrics
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Responsible for gathering system requirements, developing accurate and efficient computer programs, designing and testing program logic, coding programs, and preparing them for computer operation.
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IT Technical Support
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Role:Content Review<br> Shifts:24/7<br> Salary:Negotiable<br> Location:Malaysia<br> <br> One way flight ticket<br> Quarantine cost<br>
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One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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Attending to enquiries across various channels or escalated issues from team members<br>
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The IT Application Management Specialist will provide first line of technical support to designated customers.<br> The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution<br>
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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Perform tasks including providing supports, design, code, develop, testing and enhanced IBM AS/400 CL/RPG systems.
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The ideal candidate is a team player who has in-depth knowledge in securities and able to articulate trading procedures (back end to end user); which candidate will then leverage to be a bridge between business processes and technical requirements.
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Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications<br> At least 1 year hands-on experience with IT desktop / laptop support<br>
Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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We are looking for creative and results driven CRM Support Engineer to take part in our customer support department to support our clients globally.
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Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues. <br>
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Looking for native Vietnamese speakers for Malaysia location.<br> <br> Open for those based in Vietnam.<br> Work location:Malaysia<br> Shifts:24/7<br> Salary:RM 3000 -RM 4000<br> <br> Benefits:<br> One way flight ticket<br> Quarantine cost
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Greetings from AMK Group of Companies!!!<br> Positions :Senior Application Support Engineer<br> Job Type : 12 month extended project <br> Location : KL Malaysia<br> Payroll : AMK Technologies , <br> Notice Period : Who can join immediately or Max 4 Weeks
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Responsible for monitoring and attending requests on customers’ needs. Assist business analyst on documentation implementation of a projects.
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At least 2 year(s) of working experience in the related field and preferably specializing in Software/ application or equivalent required for this position.
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