IT Service Desk <br> Candidate must know either of below languages:<br> Japanese <br> Mandarin/Cantonese<br> Thai<br> Indo<br> <br> Experience- 0-4 years<br> Location-Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
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L1 Technical Support Service Desk in all PC related tasks in troubleshooting and configuration
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Provide 1st level support and troubleshooting, assist the client in IT matters through phone, emails or web chats in Japanese language
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This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
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Greetings from AMK.<br> We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia.<br> AMK Technology is a management and technology services firm, Established in 2002, specializing in SAP/I
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Greetings from AMK.<br> We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia<br>
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A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
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Service desk shift leader/team leader, English speaker, local resident, having at least 2 years management experience for SD team
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- Career Enhancement<br> - Yearly performance bonus<br> - Medical, Miscellaneous allowance <br> - Working day: Monday - Friday<br> - Able to start work immediately
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Attending to enquiries across various channels or escalated issues from team members<br>
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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Dear , <br> Greetings from AMK Technology.<br> We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia.<br>
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IT Helpdesk
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a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT) <br>
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a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
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Good training experience on content moderation, trust and safety or policy in a major tech or media company.
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Provide 1st level support to client to troubleshoot their IT issues through phone, emails or web chats. <br> <br>
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Should have experience in Technical Support / Website / Online content creation. These incumbent/candidate who joins us will be supporting Vietnam markets that would include the countries where Vietnam language is preferred
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Education: Degree or Diploma Required skills: 1+ year of IT Service Desk/Help Desk experience in a 16x7 operations Experience in use of Service Desk voice, email, chat and ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk.
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• Job Descriptions:<br> • Answer incoming calls from customers to to log a problem ticket,<br> • Answer inquiries and questions from customer, (Phone / Email / Electronic system)<br> • Handle complaints,12 hours shift
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Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues<br>
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Designation- Project Engineer <br> Function- IT Helpdesk <br> Experience- 0-2 years<br> Location- Kuala Lumpur, Malaysia<br> Education- Information Technology/Engineering Background<br> Language- English +Mandarin (Mandatory) <br> Rotational Shift
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