Ticketing Tools Jobs

Dear Applicant,
Greetings From Nityo Infotech !!!
Please find below Job Details:
Position – Remote desktop Analyst / Service Desk Analyst
Company – HCL
•Location – KL, Malaysia (near Technology Park Malaysia)
•Job Type – Permanent
•Shift - Rotational

Skills : Itil Management , Service Desk Analyst , Server Support

Job Description This job will provide you an opportunity to be part of IT organization in dealing best in class support to Engineering Design tools and development tool through different contact channels (e.g. Phone, Chat, Mail and Web ticket). In t

Skills : HPC Automation Engineer

Job Description: About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. W

Skills : Communication Skills , packet capture , Proactive , splunk es , Computer Science , tcp/ip protocol , command line scripting , triage , command line , Security Monitoring , problem-solving skills , active directory , server operating system , assessing , communication , security infrastructure , problem-solving , Cisco Ios , Firewalls , Security+ , Information Security , Internet Protocol , Arcsight , Scripting , Network+ , aws , ticketing systems , Ip Addressing , linux , Siem , Information Technology , Comptia A+ , Splunk , Netflow , Cisco , python , powershell , Ccna , Network Technologies , Networking , Cyber Security

Job Description: About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. W

Skills : command line scripting , splunk es , Computer Science , command line , Security Monitoring , Communication Skills , packet capture , problem-solving , problem-solving skills , active directory , tcp/ip protocol , communication , Proactive , security infrastructure , assessing , server operating system , triage , Siem , Network Technologies , Firewalls , Security+ , Scripting , python , Ccna , powershell , Arcsight , Internet Protocol , Networking , Comptia A+ , Cyber Security , Network+ , aws , Cisco , linux , Splunk , Ip Addressing , ticketing systems , Netflow , Information Technology , Information Security , Cisco Ios

Key Responsibilities Job Description: 1. Responsible to monitor Alerts and take action to resolve the Incident ASAP. 2. Responsible to create & update tickets based on Alerts on timely manner. 3. Responsible to create & update tickets based on clie

The role of the Level 2 Support Lead acts as a central point of contact with clear responsibility for both enforcing adherence to the Service Level Agreement (SLA) and providing management reporting. The role is to manage a Support team Key Responsi

Skills : L2 Application Support Analyst

Job Description Lead and provide 2nd level application support for the Intel Supply chain segment. Collaboratively work with multi-level and multi-geo production support teams, as well as, capability development teams which consists of peer SAs, App

Skills : Software Application Development Engineer

Bring your career aspirations to life with AIA!. First point of contact to respond to queries from AIA's Business Users and to provide solutions based on existing catalog / knowledge base. . Responsible for interacting with users on a day-to-day bas

Skills : Associate - Investment IT

Key Responsibilities Responsibilities: * Complete customer requests via Web-based Ticketing system, troubleshooting using online tools, and reporting project status via multi-user portals * Participate in the migration, basic configuration an

Provide support to L3 application system support in accordance with the established standard operating procedures (SOP), stipulated service level of agreements (SLAs), CIMB Group's established IT governance and policies including Information Security

Skills : GTCBIB - EAD Regional 1P (Dev Team 1) - System Support Lead - AVP

The Finance team's goal is to be a trusted and collaborative partner to all the businesses and functional teams that we work with, bringing business acumen, financial expertise and insights to aid decision-making and deliver value to our stakeholders

Job Description Job Description Intern, Information Security Operations contributes to the success of the AirAsia by working to protect information systems and resources from security threats on a daily basis. This position provides day-to-day i

Skills : Intern. , Information Security Operation

Key Requirements: Administrative Essential Functions: * Provide users with a central place to drop off and pick up equipment and pick up Service Request forms. * Maintain an inventory of forms, and ensure all forms are properly completed, ca

Minimum 3 years experience in MOBILE APP DEVELOPER (ANDROID / iOS) specifically (not limited to): EDUCATION BACKGROUND Candidate must have a bachelor's degree in IT or Computer Science and any Professional Certificate in IT, Computer Science or a

Skills : Software Engineer (Dotnet)

We’re looking for Application Support engineers with experience in Node.JS/React.JS/TypeScripts who can Monitor, develop, and provide support for our international offices on Azure platform applications.

Skills : Node.js , React Native , Java Script , Typescript

Job Description: Huntsman Global Business Services is looking for an Identity & Access Management Specialist. The job holder works as the key personnel for Huntsman IAM infrastructure administration and management, including support, analyze, report

Preferred Qualifications

Experience Level


* 1-3 years of Industry experience preferably on Telecom domain


* Must have experience in supporting Agile/DevOps type deployments into BSS/OSS environments


* Must have hands-on Cloud Native Envi

Skills : Troubleshooting , cd , Devops , Unix , Linux , Docker , Kubernetes , Jenkins , Git , Ansible , Puppet , Debugging , Ci , C , C++ , Java , python

Preferred Qualifications

Experience Level


* 1-3 years of Industry experience preferably on Telecom domain


* Must have experience in supporting Agile/DevOps type deployments into BSS/OSS environments


* Must have hands-on Cloud Native Envi

Skills : cd , Autimation testing , , Agile , Devops , Github , Bitbucket , Svn , Ci , Jenkins , Terraform , Ansible , Python , Perl , Python , Shell , Unix , Linux

Key tasks: * .Work closely with various stakeholders and management to develop and maintain Clarivate web properties * .Assist in the development of web-based features using industry standard tools and technologies * .Work with various teams

Role: Client Success Lead Reporting to: Chief Delivery Officer Location: Singapore, Kuala Lumpur and Hong Kong WHO WE ARE Oliver Wyman is a global leader in management consulting. With offices in 70+ cities across nearly 30 countries, Oliver Wyman co

Skills : directing others , vue.js , proposal development , client facing skills , self-starter , Relationship , Sales Process , tactical , devsecops tools , service level agreements , cloud platforms , client success , platforms , stakeholders , Onboarding , presenting , triage , Excellent Communication Skills , salesforce , Consistent , Proactive , Negotiate , Empathy , Organized , Client Relationship , pragmatic , english , communication , ownership , english and , Application , ability to communicate , data engineering , Software Engineering , Javascript , aws , Mssql , Java , Jenkins , Performance Tuning , Agile Software Development , node.js , Data Science , Docker , Database , Kubernetes , jira , database queries , Application Support , oracle , Performance , Web Application Development

Job Description Job Description * Provide technical support related to the overall health and maintenance of the UNIX server environments * Perform monitoring of server & system health and status via monitoring tools * Participate in rotat

Skills : Unix Server Engineer

PROGRAM STRUCTURE We offer a full-time contract position via our Graduate Trainee Program. It is an 18-month journey which provides you with hands-on work experience within DHL IT Services. We are pleased to equip you with the knowledge of different

Skills : Active Directory , service automation , Conceptual Thinking , Leadership , Call Logging , 2Nd Line Support , Written English , Negotiating Skills , Teamwork , Printing , Problem Solving , Analytical , Hardware , Customer Service , Computer Science , Enjoys Challenges , Routing Phone Calls , Financial Services , Multitasking , Troubleshooting , english , asset database , Microsoft Windows , Service Management , Track Changes , Self Motivation , Programming Languages , Databases , Unix , Sql , Software Engineering , Linux , Network , It Troubleshooting , Programming Skills , Skype For Business , programming , Problem Management , Information Technology , Microsoft Outlook , ibm informix , Infrastructure Management , Oracle , Microsoft Lync

JOB DESCRIPTION- TECHNOLOGY OFFICER
1. Primary Role Provide first & second-level support to users in a professional and courteous manner for each incident and service request raised from multiple channels, either by face to face, telephone, email, ch

Skills : Troubleshooting , Planning , Communication , Analytics , Technical Support , Network Management , Technical Writing , Vpn

Description Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region Do you want an open, supportive, and caring working environment Do you view your development needs seriously as we d

Skills : Support Specialist LIMS

Addressing user tickets regarding hardware, software and networking. Walking customers through installing applications and computer peripherals. Asking targeted questions to diagnose problems.

Skills : Service Desk , Helpdesk , It Helpdesk , It Service Desk , Service desk analyst