Customer Support
Skills :
One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
Skills :
Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
Skills :
于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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Devising & translating brand strategy into brand plan and go-to-market strategy. Planning and execution of communications and media actions across offline, online and social media.<br>
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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Reviewing technologies for enhancements or upgrades to servers, networks, and other IT infrastructure equipment.Gathering data for necessary tech specifications of each department.<br>
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Attending to enquiries across various channels or escalated issues from team members<br>
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In this role, you will be overseeing the customer care team's performance and consistently improve processes to ensure service levels are exceeded.<br> <br>
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In this role, you will be joining the firm's growing customer service team in order to develop and manage the ever expanding customer database, ensuring complete, reliable and accurate data.
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Developing user-centric experiences on the platform by reviewing menu content, layouts and all other elements reflected on the page.
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Executing all marketing-related activities such as Digital Marketing, Events, Campaigns, Projects etc. Developing and presenting marketing ideas and strategies.<br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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Developing and optimising campaigns across the customer lifecycle, including acquisition, welcome, retention, reactivation etc.<br>
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Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.<br>
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At least 3 years of working experience in the related field.
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The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
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As the E-Merchandiser, you will be responsible for the visual execution of the brand online. You will be optimize the online contents to drive clicks and conversions
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You will be identifying business development opportunities as well as its impediments and contribute to the continuous improvement in sales achievements and renewals.
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