' greeting for the day ' urgent requirements for Quality analyst supporting ( korean / thai ) languages Nationality - local malaysian Work Location - work from home till further notice, actual location NU sentral
' greeting for the day ' urgent requirements of team leader supporting ( korean / thai / japanese ) languages Nationality - local malaysian Work Location - work from home till further notice, actual location NU sentral
Experience Required: • Extensive knowledge and solid experience of project management in banking or financial institution environment • Ability to drive projects under minimal guidance in an often turbulent environment • Capable to plan project task
As the Team Leader, you will need to be a manager who is hands-on that can effectively lead, motivate, and develop a team. You will lead by example in understanding the infrastructure, the processes, and the broader environment in which the team oper
You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.