John Clements Consultants Inc
Keyskills: operations, motivation, cost containment, effective communication, coverage, project, standards compliance, communication, ipo, ccp, call center, process improvement, analysis, employee wellness programs, operations manager, operations director, category, training, ratings, management, monitoring, monitor, mentor, working environment, performance reviews, measurements, vice president, employee, business case, people development, service level, customer satisfaction, data analysis, performance management, hr, assignment, quality management, service levels, om, liners, metrics, support groups, disaster recovery, director, preparation, systematic, devising, staff development, dialogues, strategic planning performance analysis, audit, cpi, modifications, contractual, strategic communication, database, compliance, budget, presentations, continuous process improvement, practices, officer, policies, improving, performance analysis
Summary: 1.0 Director for Operations , In the service-driven organization, the Call Center Director for Operations’ Key Responsibilities is as follows: , 1. Cost Containment & Productivity , 1. Improving p..