Keyskills: Blue Pumpkin, Workforce... Management, Reporting Analyst
Summary: Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through Desk Alerts, over the walkie-talkie, or instant messenger
Posted : 13th Dec 2018
Keyskills: analytical skills, critical thinking, decision making, Advance Excel, Avaya CMS
Summary: The Workforce Manager is responsible for the overall management and direction of the workforce analyst team, located in the US. Ensures client/customer goals are met by analyzing work volume varia..
Similar Jobs in Nearby Location
Keyskills: Advanced Certificate in Training and Assessment (ACTA) preferred. Experience in L&D, ...
Summary: Develop learning and development strategies for the Pratt & Whitney Aftermarket Operations business in Asia Pacific region.
Posted : 18th Nov 2018
Are these jobs relevant for you?
We will use your feedback to improve future recommendations