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  • Keyskills: Blue Pumpkin, Workforce... Management, Reporting Analyst
    Summary: Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through Desk Alerts, over the walkie-talkie, or instant messenger
    Kuala Lumpur
    1-4 years
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    Posted : 13th Dec 2018
  • Confidential
    Keyskills: analytical skills, critical thinking, decision making, Advance Excel, Avaya CMS
    Summary: The Workforce Manager is responsible for the overall management and direction of the workforce analyst team, located in the US. Ensures client/customer goals are met by analyzing work volume varia..
    Kuala Lumpur
    5-10 years
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    Posted : July 2018
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  • Confidential
    Keyskills: Advanced Certificate in Training and Assessment (ACTA) preferred. Experience in L&D, ...
    Summary: Develop learning and development strategies for the Pratt & Whitney Aftermarket Operations business in Asia Pacific region.
    Singapore
    5-15 years
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    Posted : 18th Nov 2018
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